DonorPoint
Welcome
Login
Sign up
Home
Solutions
Forums
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
855-244-7487
Knowledge base
General
FAQ
48
How do I add a payment method to a page?
Can I prompt donors to cover transaction fees?
How to change the confirmation page and email
How can I issue a refund?
How do I add or change the contact fields on my checkout forms?
See all 48 articles
User Guides
40
COMMUNITY (basic) - User Guide
Marketplace - Donate Page - User Guide
Recurring and Installment Gifts - Setup & Management
Social Media & SEO Settings
Email Marketing (Solicitations)
See all 40 articles
Crowdfunding
FAQ
2
Steps to start and manage your Community P2P Campaign
How to add teams and teammates for Community Fundraising
Workplace Campaign Customers
FAQ
7
How To Create A Workplace Campaign
Creating an email distribution list
How to Change an Employee Password
How to Unlock A User Account
How to Re-Send an Invite or Reminder Email (one user account)
See all 7 articles
User Guides
5
Enrolling in the BCC Email
How to pull a participation report via Segments
Clearing a payroll pledge
ECM or AD Impersonates Employee (To help make a pledge on their behalf)
Running a Locked Out Review Report
