FAQ
Default solution folder, feel free to edit or delete it.
1. Open your page, catalog, event etc.... 2. On the left menu, click "Checkout Form" 3. Beneath that, select "Payment Payment Methods&qu...
Mon, 18 Nov, 2019 at 2:54 PM
Yes. Big River allows you to prompt your donors to pay your transaction fees, or to automatically add them to a transaction. Here's how: On t...
Mon, 18 Nov, 2019 at 10:00 AM
The confirmation emails use the same email definitions as other Big River emails. You can change: The content of the confirmation email The stationery s...
Thu, 14 Nov, 2019 at 2:57 PM
1. Click "Pages" in the top menu.
2. Find the page on which the transaction was made and click the "open" button on the right.
3...
Thu, 7 Jan, 2016 at 11:00 AM
In the pages, catalog, events editor, you can change which fields appear in the Checkout Form and are added to the database with a transaction. You can ...
Mon, 18 Nov, 2019 at 3:20 PM
If you receive checks, cash, or other offline donation that you want to account for in Big River, follow the procedure below. 1. When you are logged in...
Wed, 3 Jan, 2018 at 12:03 PM
Once your page is public, you will want to promote it on your website, via email, direct mail, and social media. 1. Login to Big River. 2. Locate you...
Wed, 4 Dec, 2019 at 10:59 AM
1. Hit your contact tab on the left. 2. From here Choose Tasks next to the contact phrase. Hover over it and hit import list: 3. Once you'...
Wed, 6 Feb, 2019 at 10:06 AM
1. Click "Email" on the left-main menu. 2. On the Email Distributions menu, you can see the status of your email in that row:
Mon, 18 Nov, 2019 at 3:55 PM
Once you have created a solicitation and prepared the content and the list of emails to which the email should be sent, you are ready to schedule for future...
Tue, 3 Dec, 2019 at 10:32 AM