FAQ
Default solution folder, feel free to edit or delete it.
WARNING: Changing codes
Please note that if you have already
shared a page’s URL with your users/friends/family and you opt to change your
URL code, th...
Tue, 18 Aug, 2015 at 11:56 AM
You can limit the available quantity on any item. So, for example, if you have 30 tickets available for an event, you can create an event package for the t...
Wed, 4 Dec, 2019 at 10:50 AM
1. Click "Transactions" on the left menu. 2. Use the search bar to locate the transaction you want to refund 3. You will now see a list ...
Tue, 3 Dec, 2019 at 4:38 PM
If you upload an image into an editor and find that it's too large, it's easy to resize the image to fit your layout.
1. In the WYSIWYG edito...
Wed, 20 Mar, 2019 at 1:46 PM
Stationery is like digital
letterhead. It can be applied to any
email content whether a message intended for bulk send, or an email definition
used for ...
Fri, 25 Mar, 2016 at 11:00 AM
With Big River, you can accept multiple types of payment for a transaction. For your internally-used forms, Cash and Check payments can be added. This all...
Tue, 5 Apr, 2016 at 9:49 AM
It is often easier to duplicate and then modify an existing page than to start from scratch. Especially if the page you want to create is very similar to...
Wed, 4 Dec, 2019 at 3:39 PM
Big River allows you to resend the email receipt for a transaction from the edit page for the transaction. From the Transactions view, you can search for t...
Wed, 4 Dec, 2019 at 3:31 PM
If your fundraiser supports multiple team members, you can easily invite your friends and family to join you. From your fundraiser dashboard, select the...
Wed, 4 Dec, 2019 at 3:22 PM
You may want to configure a report to show only certain fields. For example, if you are pulling an event attendee report, you may not want it to contain all...
Wed, 4 Dec, 2019 at 3:33 PM