FAQ
Default solution folder, feel free to edit or delete it.
Edit an email you want to report. Hit "Duplicate Email Distribution", name it, save and add it to your account: Hit Email Cont...
Wed, 6 Feb, 2019 at 10:30 AM
First, put your application in Development mode by clicking on the toggle next to Status at the top of the App screen: Now you will be able to edit...
Mon, 17 Dec, 2018 at 4:08 PM
Here is the way to easily make changes to your event registrant for several things: 1. First click on your event tab on the left hand side 2. Then h...
Tue, 18 Dec, 2018 at 4:03 PM
And to get the category items, you want to change the description in the short version and long version. You'll start here in your catalog categories an...
Thu, 20 Dec, 2018 at 11:08 AM
1. Hit Segments on the left-hand side 2. Then click New Segment 3. From here, name the segment and then hit create and detail: 4. Fro...
Thu, 3 Jan, 2019 at 1:27 PM
From the Integration tab from the first Event Package: I selected Add Code, and Campaign from the dropdown: I hit the pencil icon to ed...
Mon, 7 Jan, 2019 at 9:51 AM
Click your name tab below and choose manage my account: Scroll down the page to the "tasks" button and hover over it to click add user: Once ...
Mon, 18 Feb, 2019 at 1:42 PM
Our customers asked and we listened. Big River has a new feature that we've added to make it easier for you to add event packages to many places like pa...
Thu, 14 Mar, 2019 at 9:48 AM
Big River stores copies of all emails sent out by the system - transaction receipts, email distributions, invitations, etc. If a constituent says they did ...
Tue, 19 Mar, 2019 at 3:27 PM
This operation of adding in your payment method(s) to your main account is very simple and essential to starting to take in fundraising dollars from your do...
Mon, 18 Nov, 2019 at 9:48 AM