FAQ

Default solution folder, feel free to edit or delete it.

How to add a new user account
Start on the User Accounts Tab  Click on Create new User Account  Fill in the appropriate contact information and...
Thu, 24 Jan, 2019 at 12:14 PM
How to add a new user account
Start on the User Accounts Tab  Click on Create new User Account  Fill in the appropriate contact information and select the...
Thu, 14 Nov, 2019 at 2:21 PM
How to Transfer Registrations to a New Event
1. Click the Events Tab 2. Hover over your event you want to move registrations from and Click the Registrations Tab for that event. 3. Find the registrat...
Tue, 18 Dec, 2018 at 4:06 PM
How to Embed a YouTube Video
When setting up any type of email within your Big River Production page, you can very easily Embed a YouTube video into your email. Here's how you ...
Thu, 24 Jan, 2019 at 12:14 PM
How to Generate an Invoice from a Transaction
Click on the transactions tab Once there, search for the person(s) transaction you are looking to locate Now that you've located the person, ho...
Wed, 6 Feb, 2019 at 10:28 AM
How to run registration reports for Events
1. First, go to your Events tab and click it 2. Once there, hover over the event and click the Registrations link down at the bottom left 3. Your ev...
Thu, 20 Dec, 2018 at 3:29 PM
How to Duplicate an Email Distribution List
Edit an email you want to report.  Hit "Duplicate Email Distribution",  name it, save and add it to your account: Hit Email Cont...
Wed, 6 Feb, 2019 at 10:30 AM
How to set up your SEO/Sharing setting for Facebook
First, put your application in Development mode by clicking on the toggle next to Status at the top of the App screen: Now you will be able to edit...
Mon, 17 Dec, 2018 at 4:08 PM
How to Edit Registrations
Here is the way to easily make changes to your event registrant for several things: 1. First click on your event tab on the left hand side 2. Then h...
Tue, 18 Dec, 2018 at 4:03 PM
How to change and update your descriptions-Catalog Items
And to get the category items, you want to change the description in the short version and long version. You'll start here in your catalog categories a...
Thu, 20 Dec, 2018 at 11:08 AM