User Guides

Step by step guidance for some common functions. These are being developed on an ongoing basis and your input is welcome! Want a particular user guide? Have a question not answered? Let us know!

Acceptable dimensions for Social Sharing Image Sizing
Social Media Standards for Image Sizing Here are the guidelines per social network. Twitter has a 2:1 ratio and suggests a 1024 x 512 pixel image*. ...
Thu, 13 Dec, 2018 at 9:03 AM
Quickly duplicate a Page for a new campaign
Why would you duplicate a page? The reason you would do that is because you easily retain your formatted page/event year after year with making little to no...
Wed, 20 Mar, 2019 at 1:48 PM
Email Distribution - Getting Started
The purpose for an Email Distribution through Big River is send a targeted message to a targeted group and be able to do that over and over again. This ...
Mon, 20 Apr, 2020 at 10:59 AM
How to name your prices in Items Tab
Click the Items tab on the left-hand side in your Big River Production page Hover over your Item that you are looking to make changes to and hit edit (if ...
Wed, 9 Jan, 2019 at 3:53 PM
How to quickly duplicate an item or page to use as a new campaign
As far as the next time you want to do this, you can simply click "duplicate category", then save and exit. Then, go to the select button...
Thu, 14 Feb, 2019 at 1:06 PM
Getting Started: Big River Admin Overview
Jump to Forgot your password? Jump to Locked out of your account? Jump to Home page Jump to Help Jump to List views Jump to Editors Jump to HTML Editi...
Thu, 7 May, 2020 at 4:31 PM
Getting Started: Events
Getting Started: Events An event may be a gala, a workshop, or any activity with a start and end date and time for which you want to offer and manage regis...
Mon, 2 Mar, 2020 at 2:40 PM
Getting Started: Opportunities
Jump to Basic Opportunity Setup Jump to Editing and Managing Opportunities Jump to Tasks Jump to Communications Jump to Pipelines and Stages Opportu...
Fri, 24 Apr, 2020 at 2:26 PM
Contacts and Organizations - The Overview Tab
Jump to Timeline Jump to Notes Jump to Emails Jump to Calls Jump to Meetings Jump to Tasks The Overview tab on Contacts and Organizations contai...
Fri, 24 Apr, 2020 at 1:53 PM