What Do You Want To Create First? 

Click on "Create New Auction" to go to the auction setup form. Type in the name of your auction, the start and end dates and times for your auction, and the date and time you would like the auction winners to be billed for their purchases.

!! The billing date should be a day or two after the auction closes.

Auction Items are how you process bids on your auction. A default auction item selling at a starting bid of $1.00, with bidding increments of $1.00, is automatically created for you as part of your setup. Enter a name of your auction item and some descriptive text. If you want to change the initial bid or the bid increment delete the $1.00 and enter your preferred amounts into the fields. 

You can also add a jpg or png image of your auction item. To add an image, click on the "Upload' button under the Image header and select the image you want to use from your system. 

If you want to add additional auction items, see below.

To create an additional auction item, click on the + icon at the end of the first auction item line.

Enter a name for the new item, description, initial bid, bid increment, and an image, as described above. Use this procedure to create as many auction items as you need.

To remove an auction item, click on the - icon at the end of the auction item line. 

Click "Create" to create your auction. You will be taken to a form indicating that your auction has been created and published to your personal catalog. You will also see a "Checkout Your Dashboard" button - click on this button to take you to your Auction Dashboard.

What's next?

See the Additional Tasks list on the right side of your Dashboard page.


The following are automatically created for you as part of your auction set up:

  • A Confirmation Page which the purchaser will see on their device when they have completed their purchase
  • A Confirmation Email which will be sent to the purchaser after they have completed their purchase.
  • AutoResponder Emails which will communicate the current status of auction items to the bidders, such as Outbid Notices, Winning Notices, etc. 

!! These confirmations may be customized to your organization's specifications. For details on how to do this, contact DonorPoint technical support at help@gobigriver.com.

Test Transactions

You can submit a test transaction to the system to see the purchase process as your buyers will see it. Click on "Test Transaction" under the Additional Tasks list.

!! Your merchant account must be set up before you can complete a test transaction, including the generation of the confirmation page and confirmation email. Until that account has been successfully set up you will be unable to progress past the checkout page. 

Share Auction

When you click on the "Share Raffle" link you will be taken to the "Edit and Share Social Media" screen. 

Posting Your Auction

Look for the item called "Tiny URL Link.". Copy this link and paste it into your website, emails, or other publicity materials - when purchasers click on this link or enter it into their browser they will be taken directly to your catalog page and auction items. 

Social Media

Enter a title in the Title field.  This title will be added to browser tabs, to search results, and as the title of Facebook or Twitter postings about your auction.

Enter a description of your auction in the Description field. This text will appear in search results or in the content of Facebook or Twitter postings about your auction.

If you wish to include an image in your postings, click on "Upload" to add . An image is optional.

To post your auction to your Facebook or your Twitter account click on the correct icon. You may be prompted to log in to your account to see the posting. Add some descriptive text and click to complete the posting.

Click on the the "Save and Return" button in the upper right corner of the screen to return to the Dashboard.

Send Promotional Email

For assistance in setting up and sending a promotional email contact DonorPoint technical support at help@gobigriver.com.

last update 6/22/2021