The PCI-DSS standards for processing credit cards online has required Big River and other services to require constituents to access Big River forms using higher levels of security.  These technology underlying these changes has been in place for many years, and the great majority of constituents will not notice any difference.  However some constituents on older versions of internet browsers may see security errors when trying to access Big River forms.  Here is how they can get around those errors.


For background, see https://blog.pcisecuritystandards.org/are-you-ready-for-30-june-2018-sayin-goodbye-to-ssl-early-tls,.  


Instructions for setting their internet browser to use those higher levels of security: TLS 1.1 and/or TLS 1.2 vary by browser:

 

Microsoft Internet Explorer

  1. Open Internet Explorer
  2. From the menu bar, click Tools >  Internet Options > Advanced tab
  3. Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2

  4. Click OK
  5. Close your browser and restart Internet Explorer

 

Google Chrome

  1. Open Google Chrome
  2. Click Alt F and select Settings
  3. Scroll down and select Show advanced settings...
  4. Scroll down to the Network section and click on Change proxy settings...
  5. Select the Advanced tab
  6. Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2
     
  7. Click OK
  8. Close your browser and restart Google Chrome

 

Mozilla Firefox

  1. Open Firefox
  2. In the address bar, type about:config and press Enter
  3. In the Search field, enter tls. Find and double-click the entry for security.tls.version.min
  4. Set the integer value to 3 to force protocol of TLS 1.3
  5. Click OK
  6. Close your browser and restart Mozilla Firefox

 

Opera

  1. Open Opera
  2. Click Ctrl plus F12
  3. Scroll down to the Network section and click on Change proxy settings...
  4. Select the Advanced tab
  5. Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2
     
  6. Click OK
  7. Close your browser and restart Opera

 

Apple Safari

There are no options for enabling SSL protocols. If you are using Safari version 7 or greater, TLS 1.1 and TLS 1.2 are automatically enabled.